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 1 
 on: June 27, 2018, 07:22:09 PM 
Started by katrinateuserv - Last post by Forum-Support2
Hello,

we have improved the app during the time and have added additional feature.
Anyway a big change of the backend is needed for some great functions that are already implemented in customer panel (web). So just try it out, your feedback is appreciated.

 2 
 on: June 27, 2018, 04:42:01 PM 
Started by katrinateuserv - Last post by BenRes
Was the VPS support for Android app improved over time? I remember it being a little wonky at the beginning. I've not used the app for a long time, but I want to start using it again.

 3 
 on: June 21, 2018, 10:43:05 AM 
Started by susanneateuserv - Last post by susanneateuserv
Hello,

As already announced last week, we celebrate the 2nd Football World Cup week with a second "WM Edition 2018" special offer:

The dedicated server "Prime64 v6 WME2018" is technically based on the server "Prime64 HR1 M v6", containing Supermicro and XEON E3 base, but equipped with 2x 3TB harddrives in hardware Raid at a cheaper price. All additional features such as Pro-Option or up to 50 IP addresses can be ordered optionally so that e.g. VLANs or KVM over IP can be used.


Please click here for more information and details:
http://go.euserv.org/Jb


As always, we appreciate your feedback or questions here in the forum.

Best regards

Susanne

 4 
 on: May 08, 2018, 03:41:53 PM 
Started by katrinateuserv - Last post by katrinateuserv
Hello,


We would like to point out briefly the latest changes and new features in our customer panel:


1.) Changed list of operating systems for dedicated servers

During initialization and reinstallation, the operating systems are now
sorted differently. The system now checks if an OS is available
already for the hardware assigned to your contract and if this OS
can be installed successfully. This will avoid a "hanging" of
installations in the future.


2.) Reseller tickets

Customers listed as Resellers can now send support requests via
customer panel directly to our reseller team. If your
account is approved as reseller account, the corresponding
contact information will be displayed in customer panel.


3.) Management of IPv4- and IPv6-networkcontracts

As of now, IPv4 and IPv6 networks, which are ordered as separate
contracts, are now visible and selectable in the contract overview.
Thus this new module enables management of IP networks including
routing and intrusion of VLANs. If your ordered IP-net isn't displayed
in customer panel, please contact our support team by mail.


4.) Configuration of IPv6 networks

The IPv6 network administration for in the contract included IPv6 networks was
removed from the IPv6 address management (menu item 'IPv6 addresses') and  transferred
into a separate module (new menu item 'IPv6 networks'). The
functionality didn't change (if possible in the tariff) and contains assigning
(routing) new IPv6 networks and setting your own name servers
for reverse DNS resolution. In addition, also existing network assignments
could be removed again.


5.) Security function for contract termination

In the case of online termination, the account password is now available as
additional security requested to confirm the termination. This
feature reduces klicked termination buttons by mistake and
increases security for critical applications.



kind regards,
Katrin

 5 
 on: May 08, 2018, 03:40:50 PM 
Started by katrinateuserv - Last post by katrinateuserv
Hello,


We would like to point out briefly the latest changes and new features in our customer panel:


1.) Changed list of operating systems for dedicated servers

During initialization and reinstallation, the operating systems are now
sorted differently. The system now checks if an OS is available
already for the hardware assigned to your contract and if this OS
can be installed successfully. This will avoid a "hanging" of
installations in the future.


2.) Reseller tickets

Customers listed as Resellers can now send support requests via
customer panel directly to our reseller team. If your
account is approved as reseller account, the corresponding
contact information will be displayed in customer panel.


3.) Management of IPv4- and IPv6-networkcontracts

As of now, IPv4 and IPv6 networks, which are ordered as separate
contracts, are now visible and selectable in the contract overview.
Thus this new module enables management of IP networks including
routing and intrusion of VLANs. If your ordered IP-net isn't displayed
in customer panel, please contact our support team by mail.


4.) Configuration of IPv6 networks

The IPv6 network administration for in the contract included IPv6 networks was
removed from the IPv6 address management (menu item 'IPv6 addresses') and  transferred
into a separate module (new menu item 'IPv6 networks'). The
functionality didn't change (if possible in the tariff) and contains assigning
(routing) new IPv6 networks and setting your own name servers
for reverse DNS resolution. In addition, also existing network assignments
could be removed again.


5.) Security function for contract termination

In the case of online termination, the account password is now available as
additional security requested to confirm the termination. This
feature reduces klicked termination buttons by mistake and
increases security for critical applications.


kind regards,
Katrin

 6 
 on: April 17, 2018, 06:27:39 PM 
Started by Forum-Support2 - Last post by Forum-Support2
Hello,

just try the discount coupon code. If it works, be happy. If not, wait for new offers. :)

 7 
 on: April 17, 2018, 10:33:48 AM 
Started by katrinateuserv - Last post by Ericnut
Thanks for the update. It can be used much better. It helped me a lot.

 8 
 on: April 17, 2018, 10:33:04 AM 
Started by Forum-Support2 - Last post by Ericnut
I would like to get this discount very much. Do not know if there are still?

 9 
 on: March 19, 2018, 12:49:08 PM 
Started by katrinateuserv - Last post by katrinateuserv
Hello,

The list of OS with Raid5 support for dedicated servers has been extended by the following:

* Debian 8 (Jessie) - 64Bit - minimal v2 (+RAID5)
* Debian 9 (Stretch) - 64Bit - minimal v2 (+RAID5)
* Ubuntu 16.04.2 LTS (Xenial Xerus) - 64Bit - minimal v2 (+RAID5)
* Ubuntu 17.04 (Zesty Zapus) - 64Bit - minimal v2 (+RAID5)
* Fedora 25 - 64bit - minimal v2 (+RAID5)
* Proxmox VE 4.4 v2 (+RAID5 +LVM)
* Proxmox VE 5.0 v2 (+RAID5 +LVM)
* OpenSuSE Leap 42.2 - 64Bit - minimal v2 (+RAID5)
* CentOS 7.3 - 64bit - minimal v2 (+RAID5)

Raid5 OS of the old installation system (v1) won't be supported any longer and won't also be selectable in customer panel.

kind regards,
Katrin

 10 
 on: March 16, 2018, 10:17:46 AM 
Started by katrinateuserv - Last post by susanneateuserv
After a long and successful test phase, the rescue system v3 has now been activated as
the default rescue system. The changes are already in force for the whole system.

The old rescue system can still be used, but must be explicitly selected from Rescue system list.

kind regards,

Susanne

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