Accounting of chargeable IP-Adresses

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katrinateuserv

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Accounting of chargeable IP-Adresses
« on: January 28, 2015, 09:33:41 AM »

Hello,

Some server plans allow additional IP-Addresses with a virtual MAC address without or with the Pro-Option.

The IP-Addresses have not been invoiced by our system in the past, sometimes intentionally, sometimes unintentionally or only partially.

The previous accounting has been corrected this month by a system update, that means, starting at 2015/01 all individual IP-Addresses will be accounted correctly. There will be no subsequent accounting before 2015/01 because of accommodation.

Whether an IP-Address is free of charge or charged, is displayed in the customer panel under the menu  "IP-Addresses".

Deadline for the accounting of an IP-Address is always the beginning of the month. The only exception is this month. The deadline here is, 2015-01-27, 4.30 pm.

Thus, if an IP-Address is assigned to a server contract at the beginning of the month, it will be charged, regardless of whether it has been configured on the server or not.

For all users of chargeable IP-Addresses that are not being used, we recommend the deletion of the IP-Addresses via the customer panel so that they do not cause any costs.



kind regards,
Katrin
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