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The root password cannot be displayed, and no emails can be received

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gdata:
Hello dear administrator, why my vps has been activated for more than 72 hours, but the root password has not been displayed?
Thanks for the answer
Customer ID: 13212205

Forum-Support2:
Hello,

we had some upgrades last weeks, please perform a reinstallation again. If this does not work again, please post here again, we will have a look at your machine!

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