Forum EUserv

VPS / virtual private servers => Virtual servers - general => Topic started by: zhenglh on March 21, 2024, 09:44:24 AM

Title: Billing issues
Post by: zhenglh on March 21, 2024, 09:44:24 AM

Your contract 386239 has been in the so-called "Shutdown" status since 2022-11-28 and will be automatically terminated after 2024-03-31.
If you want to continue using the service, you need to extend it.


Please help me check that my account does not use the paid service, but there is a deduction of 50.42 euros for me to pay, which prevents me from using the machine.

Title: Re: Billing issues
Post by: Forum-Support2 on March 27, 2024, 09:18:13 AM

Hello,

you must pay all open invoices first.

Title: Re: Billing issues
Post by: zhenglh on March 30, 2024, 10:45:06 AM

Why should I pay if I don't use a paid service?

Title: Re: Billing issues
Post by: anatolewilson on June 07, 2024, 04:19:45 AM

It will still auto-renew.