Forum EUserv

VPS / virtual private servers => Virtual servers - general => Topic started by: summersnow on January 08, 2021, 03:34:09 PM

Title: Why the re-installation has not been completed after a reasonable period of time
Post by: summersnow on January 08, 2021, 03:34:09 PM
About two weeks ago, I found I could not open my personal blog hosted on my server. I still could not open the administrator web of the BT panel. So I logged on my server and reinstalled my OS. But it has been so long time that the re-installation of my server has not been completed. Please give me some help to complete the reinstallation. Thank you so much!
The information on the page of my Control Panel with menu of Reinstallation ia asfollows:
Warning: Reinstallation not completed yet, Reinstallation will be cancelled!
My Order ID: 317297
Customer ID: 13192878
Plan name: vServer VS2-free v2.1
the IPv6 address from my Server: 2a02:0180:0006:0001:0000:0000:0000:2162
Title: Re: Why the re-installation has not been completed after a reasonable period of time
Post by: Forum-Support2 on January 12, 2021, 11:11:54 AM
Hello,

a reinstallation must be finished within 24hrs. In most cases a reinstallation is finished within just a few minutes. If not after 24hrs, restart it again.

If two times do not work, please post here again, we will help you.