Forum EUserv

VPS / virtual private servers => Virtual servers - general => Topic started by: refdom on June 08, 2021, 09:38:45 AM

Title: v2 free .can't extend the contract manually.
Post by: refdom on June 08, 2021, 09:38:45 AM

Help me,Administrator!  Today, I found out that we can't extend the contract manually.

Title: Re: v2 free .can't extend the contract manually.
Post by: refdom on June 09, 2021, 03:03:03 AM

Why the Contract extension not possible.

Title: Re: v2 free .can't extend the contract manually.
Post by: Forum-Support2 on June 09, 2021, 03:47:41 PM

Hello,

if a contract extension is not possible your account is locked for new orders. This means you may have issues with your account in the past i.e. non payment, fraud, wrong customer data, TaC violations etc.

Title: Re: v2 free .can't extend the contract manually.
Post by: refdom on June 10, 2021, 06:41:04 AM

It seems that vserver vs2-free v2.1 is not always free.

Title: Re: v2 free .can't extend the contract manually.
Post by: Forum-Support2 on June 10, 2021, 05:53:12 PM

Hello,

the VS2free is a free service as long as the contract goes. Anyway a manual contract extension is needed every contract period.