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VPS / virtual private servers => Virtual servers - general => Topic started by: majianyu on April 15, 2020, 11:04:50 AM

Title: The VS2-free connection timed out and could not be restarted.
Post by: majianyu on April 15, 2020, 11:04:50 AM

Hello, it seems that most of VS2-free lost its connection today in the form of timeout. The attempt to restart and shut down is invalid, the password displayed in the web page SSH is wrong, the local SSH display times out, and 522 errors occurred when visiting the web page. I don't want to reinstall this VPS, it's really important! Can we solve this problem? Thank you!

Title: Re: The VS2-free connection timed out and could not be restarted.
Post by: majianyu on April 15, 2020, 11:06:08 AM

My Servername:
Servername: srv10215.blue.kundencontroller.de

Title: Re: The VS2-free connection timed out and could not be restarted.
Post by: Littlemaster on April 17, 2020, 08:21:40 AM

Having same issue with my VPS too,  is it possible  to recover?

Title: Re: The VS2-free connection timed out and could not be restarted.
Post by: majianyu on April 17, 2020, 08:46:34 AM

There is no reply. It's useless to try to restart, shut down or reinstall the system.
Try to buy a VS2 free again, install the system for more than one day without response.

Title: Re: The VS2-free connection timed out and could not be restarted.
Post by: Littlemaster on April 17, 2020, 09:07:07 AM

I got in trouble now, I have important information related to our school on it, not having even  a back up, I created it before 4 days. Even the codes are not backed up. It took a day for programming.

Title: Re: The VS2-free connection timed out and could not be restarted.
Post by: majianyu on April 17, 2020, 09:28:07 AM

Unfortunately, after the data is recovered, you can use the paid VPS or their backupftp, which has 10GB. My four websites are backed up on it. It's really dangerous!

Title: Re: The VS2-free connection timed out and could not be restarted.
Post by: majianyu on April 17, 2020, 09:43:36 AM

After all, it's a free test environment, and you can't ask for too many. Next time, you need to back up half a day.

Title: Re: The VS2-free connection timed out and could not be restarted.
Post by: Forum-Support2 on August 12, 2020, 07:30:49 AM

Hello,

VS2 free is designed for working environments too. This means it has to work.
Anyway it does not replace backups or recovers wrong configs per default.

The CBCI betatest at the same platform is designed for testing.

For both, VS2 free or CBCI, we would like to know bugs we will fix.