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 1 
 on: January 27, 2026, 08:11:58 PM 
Started by MyEUVPS - Last post by awesomeuser
Dear team,

1) how can I know the available limit? I did not find anything related in the contract details.
But suddenly during this week the speed decreases up to 2 MB/s despite I see a "1 Gbit network" phrase in the contract...

2) can I buy faster and more stable internet connection without purchasing additional resources?

Customer ID: 13242061
Contract: 476303

 2 
 on: January 20, 2026, 11:46:31 AM 
Started by xiaosahuogui - Last post by Forum-Support2
hello,

you can change 2FA by support to get it via Email.

 3 
 on: January 20, 2026, 11:44:38 AM 
Started by jschwart - Last post by Forum-Support2
- I need to perform a renew action by hand every month?
yes.

- What kind of procedure is this? Can this be handled automatically?
no

- What happens when I forget this?
server becomes down

- That incurs again a payment?
no until offer is valid.

 4 
 on: December 30, 2025, 06:31:48 PM 
Started by jschwart - Last post by jschwart
Hi all, I'm looking into the VS2-free offering. I've been running IPv6 on my home network for over half my lifetime now, so it seems great there are such offers! I would mainly like to host some files and possibly use shell access from time to time.

I have a question regarding the period as it says that it's for the term of just a single month and there is a manual renewal.

Does this imply that:
- I need to perform a renew action by hand every month?
- What kind of procedure is this? Can this be handled automatically?
- What happens when I forget this?
- That incurs again a payment?

Many thanks in advance for your response!

 5 
 on: December 24, 2025, 04:39:17 AM 
Started by xiaosahuogui - Last post by xiaosahuogui
My EUSERV account has two-factor authentication enabled. Before switching to a new phone, I forgot to back up the Authenticator. Now that I have a new phone, even if I enter the correct username and password, I cannot obtain the PIN and therefore cannot log in to the dashboard. What shall I do to remove the two-factor authentication?

 6 
 on: November 28, 2025, 11:51:11 AM 
Started by Forum-Support2 - Last post by Forum-Support2
Hello dear forum users,

As part of our winter offers, the following "Winter Server" editions are now available:

Special Offer #1: Limited "Winter Server 2026" with new dedicated hardware

Just in time for Black Friday, we are offering the "Winter Server 2026" with new hardware in a very limited quantity (10 units) at a very attractive special price, including 20 IP addresses with no additional monthly fee.

Server hardware:

CPU: Intel Core i7-14700
RAM: 128 GB DDR4
HDD: 2x 4TB NVMe
Connectivity: 1 Gbit with unlimited traffic

All other features are identical to the Instant 64 v6 series.

This offer is limited to one device per customer.
... Pricing and ordering options are available exclusively for existing customers in the Customer Center directly after logging in, in the "Current Offers" section above your existing contracts. Customer Center Login: https://support.euserv.com

Special Offer #2: Limited "Winter vServer 2026" with Many Features

Another special edition is the VS2 vServer "Winter vServer 2026." This is also available in limited quantities (50 units) and includes 10 IP addresses at no additional monthly fee.

vServer Hardware Specifications:

CPU: 4 CPU Cores
RAM: 8 GB
HDD: 1 TB
Connectivity: 1 Gbit with a traffic flat rate

All other features are identical to the VS2 Server.

This offer is also limited to one vServer instance per customer.

Pricing and ordering options are available exclusively for existing customers in the Customer Center directly after logging in, in the "Current Offers" section above your existing contracts. Customer Center Login: https://support.euserv.com

Please note: Once the servers are sold out, no further orders can be placed. We do not manufacture the hardware for our dedicated servers!

 7 
 on: November 14, 2025, 12:25:25 PM 
Started by lars - Last post by lars
Hi support team,
in your paid vps docker is not really able to run. It is possible to run it using "/etc/docker/daemon.json":
Code: [Select]
{
    "storage-driver": "vfs"
}
But this will use so much space (>20GB for a normally using <1GB docker project) that it is not useable.
the next secure (from hosting provider perspective) solution would be using "storage-driver": "fuse-overlayfs". But this needs "fuse=1" in lxc-configuration - which I cannot change. Could you change this for me?

 8 
 on: November 07, 2025, 11:34:52 AM 
Started by Forum-Support4 - Last post by Forum-Support4
Good news! We have increased the number of available vServers by 500.

This means for you: more capacity for new projects, upgrades, and ad‑hoc deployments.

- Available to order immediately
- More flexibility for test and production workloads

 9 
 on: October 07, 2025, 05:03:17 AM 
Started by Evanwang - Last post by Evanwang
Has any friend encountered this problem? How did everyone solve it? Thank you!

 10 
 on: October 07, 2025, 05:01:55 AM 
Started by feiyang - Last post by Evanwang
Hello, Do you have a solution to the problem?

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