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Dear support team,

I have some issue about access my VPS, I try to re-install the OS, but not complete till now.

Below is the information of my VPS:
VPS Contract 468115

Could you kindly help to check and assist, please?

After a day searching for a resolution, found a page to this problem in the German forum:
https://forum.euserv.de/index.php/topic,16251.msg47379.html

There is the option to reinstall "Archlinux 2022.09 - 64Bit - minimal v4"

For security issues we update the fresh installed server:
ssh root@ip_address_of_the_server
password is provided within support.euserv.com in section "server data" default password. The login works like a charm.

To upgrade this old image (2022), we should first do:
    pacman -Sy archlinux-keyring

That works too.
Finally the update fails when the update-process works at systemd
    pacman -Syu

The ssh-server kicks you out of the server when the packet systemd is installed (packet 125 of 175). A further login per ssh is not possible anymore.
We can only reinstall the server with another image... not very useful now...

Here the last output of the update process:
...
[############################] 100%
(124/175) upgrading libelf                                                                                                                                 [############################] 100%
(125/175) upgrading systemd                                                                                                                                [############################] 100%
warning: directory permissions differ on /usr/share/polkit-1/rules.d/
filesystem: 750  package: 755
Creating group 'empower' with GID 973.
Creating group 'clock' with GID 972.
Creating group 'groups' with GID 971.

Connection to 81.7.x.x closed by remote host.

Dear team,

1) how can I know the available limit? I did not find anything related in the contract details.
But suddenly during this week the speed decreases up to 2 MB/s despite I see a "1 Gbit network" phrase in the contract...

2) can I buy faster and more stable internet connection without purchasing additional resources?

Customer ID: 13242061
Contract: 476303

hello,

you can change 2FA by support to get it via Email.

- I need to perform a renew action by hand every month?
yes.

- What kind of procedure is this? Can this be handled automatically?
no

- What happens when I forget this?
server becomes down

- That incurs again a payment?
no until offer is valid.

Hi all, I'm looking into the VS2-free offering. I've been running IPv6 on my home network for over half my lifetime now, so it seems great there are such offers! I would mainly like to host some files and possibly use shell access from time to time.

I have a question regarding the period as it says that it's for the term of just a single month and there is a manual renewal.

Does this imply that:
- I need to perform a renew action by hand every month?
- What kind of procedure is this? Can this be handled automatically?
- What happens when I forget this?
- That incurs again a payment?

Many thanks in advance for your response!

My EUSERV account has two-factor authentication enabled. Before switching to a new phone, I forgot to back up the Authenticator. Now that I have a new phone, even if I enter the correct username and password, I cannot obtain the PIN and therefore cannot log in to the dashboard. What shall I do to remove the two-factor authentication?

Hello dear forum users,

As part of our winter offers, the following "Winter Server" editions are now available:

Special Offer #1: Limited "Winter Server 2026" with new dedicated hardware

Just in time for Black Friday, we are offering the "Winter Server 2026" with new hardware in a very limited quantity (10 units) at a very attractive special price, including 20 IP addresses with no additional monthly fee.

Server hardware:

CPU: Intel Core i7-14700
RAM: 128 GB DDR4
HDD: 2x 4TB NVMe
Connectivity: 1 Gbit with unlimited traffic

All other features are identical to the Instant 64 v6 series.

This offer is limited to one device per customer.
... Pricing and ordering options are available exclusively for existing customers in the Customer Center directly after logging in, in the "Current Offers" section above your existing contracts. Customer Center Login: https://support.euserv.com

Special Offer #2: Limited "Winter vServer 2026" with Many Features

Another special edition is the VS2 vServer "Winter vServer 2026." This is also available in limited quantities (50 units) and includes 10 IP addresses at no additional monthly fee.

vServer Hardware Specifications:

CPU: 4 CPU Cores
RAM: 8 GB
HDD: 1 TB
Connectivity: 1 Gbit with a traffic flat rate

All other features are identical to the VS2 Server.

This offer is also limited to one vServer instance per customer.

Pricing and ordering options are available exclusively for existing customers in the Customer Center directly after logging in, in the "Current Offers" section above your existing contracts. Customer Center Login: https://support.euserv.com

Please note: Once the servers are sold out, no further orders can be placed. We do not manufacture the hardware for our dedicated servers!

Hi support team,
in your paid vps docker is not really able to run. It is possible to run it using "/etc/docker/daemon.json":

Code: [Select]

{
    "storage-driver": "vfs"
}But this will use so much space (>20GB for a normally using <1GB docker project) that it is not useable.
the next secure (from hosting provider perspective) solution would be using "storage-driver": "fuse-overlayfs". But this needs "fuse=1" in lxc-configuration - which I cannot change. Could you change this for me?