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My free VPS has been stuck in the reinstallation process for over 24 hours.

The panel keeps showing: "Warning: Reinstallation not completed yet, Reinstallation will be cancelled!".

I cannot boot or power off the server.

Could you please help me manually reset or clear the installation queue?


Thank you!

Server Name: srv21777.blue.kundencontroller.de
IPv6 Address: 2a02:0180:0006:0001:0000:0000:0000:40c9

I webreboot mine, and  it's still in Scheduled Jobs queue.  But  it shows power on and network card is not connected

https://ping6.ping.pe/2a02:0180:0006:0001:0000:0000:0000:0558

Please check and solve the problem.

Best regards,

Dear support team,

I have some issue about access my VPS, I try to re-install the OS, but not complete till now.

Below is the information of my VPS:
VPS Contract 448679

Could you kindly help to check and assist, please?

Hello,

I have a free VS2-free v2.1 (contract 446224, hostname srv28527.blue.kundencontroller.de).

The server was reachable before. Now external access fails.

Customer panel status:
- Account/services: active
- Server power: Power on
- Connection in Datacenter → Network card 1: Not connected
- IPv4: n/a
- IPv6: 2a02:0180:0006:0001:0000:0000:0000:04a3/128 (point-to-point)
- OS: Ubuntu 20.04 LTS

Already tried:
1. Power on from panel — power becomes on, network stays Not connected
2. One Webreboot (hard reboot) — still Not connected after waiting/refreshing
3. Webconsole opens and shows an SSH login prompt, so the guest appears running, but outside connectivity fails

Could staff please check on the hostnode side why Network card 1 is Not connected for this contract and reconnect it if possible?

Thank you.

Hello, I am user 4529798@gmail.com (Contract: 443230, Item: vServer VS2-free v2.1). Because the cloud server was running very sluggishly, I reinstalled the operating system. However, for several days now, it has consistently displayed the message: "Warning: Reinstallation not completed yet, Reinstallation will be cancelled!" I attempted to shut down and restart the server, but the process got stuck, and I am now unable to perform any power operations. Could an administrator please help resolve this issue?

您好，我是用户 4529798@gmail.com（合同号：443230，项目：vServer VS2-free v2.1）。由于之前的云服务器运行非常缓慢，我尝试重新安装操作系统。然而，过去几天里，系统一直显示提示信息：“警告：重装尚未完成，重装将被取消！”我尝试过关闭并重启服务器，但进程卡住了，目前无法执行任何电源操作。能否请管理员协助解决这个问题？

Hello, my server (ID: srv30082) has been stuck in Webreboot with "in schedule" status for 3 days. Could you please help me clear the task queue or hard reboot the server? Thank you!

The new vServer platform vs3 is finally entering the beta phase after a long development period.
The first vs3-beta servers can now be tested via the Innovation & Test Center in the customer panel.

To request participation in the test, please proceed as follows:

- Log in to the customer panel
- Select a contract
- In the left-hand menu, click on "Innovation & Test Center" under "Customer- / Contract Data"
- Click on "Request Participation" in the Action column next to "vServer VS3-Beta"

NOTE: If you cannot see the "Innovation & Test Center" menu item, your contract is not eligible for participation. In this case, please select a different contract.

Hello EUserv community,

I am an existing EUserv customer and currently have a VS2-free v2.1 server.

I would like to participate in the CBCI Betatest program as well. I am particularly interested in testing the IPv6-only container server.

I would be happy to actively participate in the beta test, report bugs, test different configurations, and provide feedback.

Could any existing CBCI beta tester kindly provide me with an invitation code?

Thank you very much in advance!

Best regards

The RockyLinux 10 operating system can now be installed on vs2 servers via Customer Panel.

Changes can be found here:
https://forum.euserv.com/index.php/topic,10948.0.html