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 1 
 on: July 10, 2020, 02:04:28 PM 
Started by wt-newell - Last post by wt-newell
IPv6: 2a02:0180:0006:0001:0000:0000:0000:07af

I noticed some weirdness in my munin monitoring graphs this morning--check out that uptime graph! Feels like the VPS didn't have time to get anything done over the last 24 hours. Glad I wasn't trying to do anything interactive, I'll bet it would have been painful.

Then I noticed the open files graph (which I think is actually graphing host data, not the guest) for the last week was a probably telling me something was going wrong, starting on July 5th.

And, it looks like maybe the host was just rebooted...so maybe things will get back to normal.


 2 
 on: June 28, 2020, 10:54:05 AM 
Started by earne - Last post by Forum-Support2
Hello,

it looks like you have two Problems:
Quote
ssh: Could not resolve hostname root: No such host is known.

Please check if you are using IPv6 access.

Quote
using the online web ssh tool,
Wrong password try again!

Please try Copy/Paste and check, if your OS is ready installed.

 3 
 on: June 26, 2020, 05:47:56 PM 
Started by earne - Last post by earne
Posted this on the German forum by accident--

Just finished installing ubuntu 18.04 lts, using VS2-free. I tried to ssh using the ipv6 address, with user root and the password provided.

Using cmd on windows,
ssh: Could not resolve hostname root: No such host is known.

using the online web ssh tool,
Wrong password try again!

Any help is appreciated, thanks!

 4 
 on: June 26, 2020, 07:02:06 AM 
Started by Gamliel Fishkin - Last post by Forum-Support2
Hello,

we do not use OpenVZ for VS2/VS2free. It is a modified LXC/LXD System.

dmesg and other stuff may restricted inside a container. However, systctl should work.

KVM is full virtualized. This means you have full control at Kernel etc. since you do not use a shared kernel. We are currently develop KVM. May this is an option for you to test this later.

 5 
 on: June 09, 2020, 05:19:01 PM 
Started by piaoxue - Last post by piaoxue
resolved

 6 
 on: June 09, 2020, 07:13:20 AM 
Started by piaoxue - Last post by piaoxue
Hello,

this ticket was already answered. Please check in addition if you have an active SLA that provides technical support at weekend. If not, please expect the answer of any ticket at the next working day.
yes,it was already answered, you said "We will resolve that issue on next working day."
I still don't know how long i will wait for that. :'( :'( :'( :'(

 7 
 on: June 08, 2020, 05:45:01 PM 
Started by piaoxue - Last post by Forum-Support2
Hello,

this ticket was already answered. Please check in addition if you have an active SLA that provides technical support at weekend. If not, please expect the answer of any ticket at the next working day.

 8 
 on: June 07, 2020, 05:41:15 AM 
Started by piaoxue - Last post by piaoxue
I had  a techsupport ticket #2020060410004154.
I have purchased for many days,But I haven’t been able to use it normally, even  never booted,
If a Techsupport ticket  no replay in hours,that is the most disturbing thing. if the business were really placed on this server, I think my whole world had collapsed

 9 
 on: May 29, 2020, 03:26:22 PM 
Started by FLESH_RIPP3R - Last post by Forum-Support2
Hello,

Deployment time depends during this Corona Time in most cases on hardware delivery delays from suppliers. In most cases we deploy the servers within 2 weeks, sometimes it takes longer.

 10 
 on: May 29, 2020, 03:47:55 AM 
Started by FLESH_RIPP3R - Last post by FLESH_RIPP3R
How long does it normally take for the server to be processed? "Available after processing," I can wait just wanted to know so I can my team that it will be ready around sometime! As we would like to install custom OS and game servers to it!

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