Help - how to remove the two-factor authentication ?

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xiaosahuogui

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Help - how to remove the two-factor authentication ?
« on: December 24, 2025, 04:39:17 AM »

My EUSERV account has two-factor authentication enabled. Before switching to a new phone, I forgot to back up the Authenticator. Now that I have a new phone, even if I enter the correct username and password, I cannot obtain the PIN and therefore cannot log in to the dashboard. What shall I do to remove the two-factor authentication?
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