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[srv28527]

Hello,

I have a free VS2-free v2.1 (contract 446224, hostname srv28527.blue.kundencontroller.de).

The server was reachable before. Now external access fails.

Customer panel status:
- Account/services: active
- Server power: Power on
- Connection in Datacenter → Network card 1: Not connected
- IPv4: n/a
- IPv6: 2a02:0180:0006:0001:0000:0000:0000:04a3/128 (point-to-point)
- OS: Ubuntu 20.04 LTS

Already tried:
1. Power on from panel — power becomes on, network stays Not connected
2. One Webreboot (hard reboot) — still Not connected after waiting/refreshing
3. Webconsole opens and shows an SSH login prompt, so the guest appears running, but outside connectivity fails

Could staff please check on the hostnode side why Network card 1 is Not connected for this contract and reconnect it if possible?

Thank you.

[loulz]

I webreboot mine, and  it's still in Scheduled Jobs queue.  But  it shows power on and network card is not connected