Announcement Maintenance Reset system / power supply

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Announcement Maintenance Reset system / power supply
« on: December 07, 2015, 09:58:26 AM »


Due to a defect in the power supply system that is relevant for web resets, the availability of the system was limited in the past few weeks. For more information check out the EUserv Blog :

It is planned, to remedy this defect on Thursday, 2015/12/10 and remove the current workaround for the affected servers. The web reset system will be fully available after completion of the maintenance.

The maintenance will pe processed on Thursday, 2015/12/10 from 7:00 a.m. until 8:00 p.m. (CET).

During the maintenance a short downtime is expected for the affected servers. For this purpose the servers (if possible) will be shut down "soft" by the technicians.

A special time for individual servers can not be declared. The downtime per server will be a maximum of 2 hours.

Please make sure that you have a current backup of your critical data and/ or create one on demand for your own safety.

Customer servers in the following racks are affected by the maintenance. To check, whether your customer server is placed in one of the mentioned racks, see the line "Location" in the server data in the EUserv customer panel:

* a-16
* b-d-04/CR29
* b-b-01/CR15
* b-c-01/CR20
* b-a-01/CR09
* b-c-02/CR21
* b-c-04/CR23
* b-d-01/CR26
* b-b-04/CR18
* c-a-01
* c-c-05

kind regards,

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