New server series "Filer Pro" / New feature in EUserv Webmail system / Support

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Author Topic: New server series "Filer Pro" / New feature in EUserv Webmail system / Support  (Read 780 times)

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katjaateuserv

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Content:

1) Server News: New server series "Filer Pro" with up to 72TB disk space
2) Mail News: New feature in EUserv Webmail system
3) Support News#1: New Twitter support channels
4) Support News#2: Support accessibility on Friday 2014/10/03

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1) Server News: New server series "Filer Pro" with up
   to 72TB disk space

The customer demands for large storage capacities are still high. EUserv will therefore expand the server series again.

The server series "Filer Pro" offers the perfect combination of large storage capacity, performance and availability. Besides the use of high-quality single - Socket Intel Xeon E5 server platform of the manufacturer Supermicro, the servers are distinguished by the use of LSI hardware RAID controller with HotSwap hard drives or SSD's.

The "Filer Pro" server series is developed for business and professional users with high demands on storage volumes and reliability. All installed hard drives are 24x7 certified, connected to a LSI Hardware Raid Controller and hotswapable. A hardware Raid 5 network is pre-configured by default to intercept the failure of a hard disk without data loss or downtime.

The series allows flexible growing of business demands, without investing in own hardware, by creating a storage system or to run an own external storage network with multiple servers by using the option "Virtual Data Center/VLAN" in the EUserv data center. High I/O loads can perfectly handled by the Filer Pro models with SSD storage.

Key Features:
- high availability by Supermicro hardware
- reliable network connection by Cisco Layer2 and Layer3 – switches
- change of harddrive/SSD without downtime with preconfigured Auto-Rebuild
   by hardware RAID5 and HotSwap
- up to 2x 1Gbit network connection
- interconnection of more servers in VLAN and private IP-net

Benefits:
- security: full root/administrator access to the server
- high availability: reduced downtime with HotSwap and Hardware RAID5
- virtualization: VMware compatibility and driver support
- fast deployment: about 100 different operating systems ready for automated installation
- reliability: high-quality hardware for long-term investment security (>3 Years)
- flexibility: optional services available to build your private network with >2 servers

Application examples:
- file- and storage server
- database - server (SSD-Edition)
- backup - server for offsite backups (geo backup)
- iSCSI/NFS/CIFS storage
- backend for private cloud environment

Link to the server series:
http://www.euserv.com/en/dedicated-server/filerpro-rootserver/v1



2) Mail News: New feature in EUserv Webmail system

The EUserv Webmail system has been extended to a new convenience function: From now on it is possible to login with email address and the associated account password, so the login to an email account via Webmail becomes more easier. With this function, the mail account name (format popXXXXXX) does not have to be insert for the login anymore. The assigned email in the customer account suffices. This feature makes the EUserv Webmailer much more user friendly.

You have any feature requests? Sign up in our forum and post your suggestions! We always appreciate feedback under: http://forum.euserv.com


3) Support News#1: New Twitter support channels


If a request does not need any customer data and is more of a general question, it can now be handled via the new Twitter support channels.

You can follow them at:

For german requests: http://twitter.com/euservsupportde

For english requests: http://twitter.com/euservsupporten



4) Support News#2: Support accessibility on Friday 2014/10/03

Friday, 03/10/2014 is a public holiday in Germany (German Unity Day). On this day, the standard telephone support is not occupied. Support requests will only be handled via the support system in the customer panel at this day and the incoming support tickets will be processed regularly.

Customers with optional booked Support SLA´s are not affected by the limited phone support.
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