My vps is offline

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My vps is offline

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sunaihui:
Hi,there!
My VPS is can't connect?please fix it.
Servername: srv6971.blue.kundencontroller.de
thank you!

Forum-Support2:
Hello,

please send a MTR or Traceroute to your server.

Thank you.

Thomas

sunaihui:
I try to reinstall the system, but failed. Can you help me rebuild the system?

sunaihui:
maybe is not a network problem, because I can ping.

Forum-Support2:
Hello,

again: Please post an MTR or Traceroute to your server.

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