VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address  (Read 242 times)

0 Members and 1 Guest are viewing this topic.

lijiaming

  • Newbie
  • *
  • Offline Offline
  • Posts: 6

Hi,

I want to remove my main IPv4 address and create the first IPv6 address. However, the IPv6 address seems not free to use (cost 0.87Euro per month) and the IPv4 address I brought cannot be removed. How can I solve the problem?

Costumer ID: 13187412
Logged


lijiaming

  • Newbie
  • *
  • Offline Offline
  • Posts: 6
Re: VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address
« Reply #1 on: December 18, 2021, 04:31:10 AM »

So I want to remove my IPv4 address and add one free IPv6 address for my vps
Logged

Forum-Support2

  • Administrator
  • Full Member
  • *****
  • Offline Offline
  • Posts: 244
Re: VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address
« Reply #2 on: December 19, 2021, 01:30:11 PM »

Hello,

that looks like a bug. the first IPv6 address for VS2free has no monthly charges. If you have removed it from your contract and you want to reassign it, it becomes charged only one time. This is aonly for first IPv6 address, not for additional.

I have created a bug report to our dev team for checking this bug.
Logged

jackyjoy123

  • Newbie
  • *
  • Offline Offline
  • Posts: 1
Re: VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address
« Reply #3 on: December 29, 2021, 02:01:39 PM »

Hello,

that looks like a bug. the first IPv6 address for VS2free has no monthly charges. If you have removed it from your contract and you want to reassign it, it becomes charged only one time. This is aonly for first IPv6 address, not for additional.

I have created a bug report to our dev team for checking this bug.

thanks for the awesome information.
Logged
Pages: [1]   Go Up
 

Page created in 0.248 seconds with 39 queries.