Reinstallation stuck

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iamvinh123

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Reinstallation stuck
« on: January 06, 2022, 12:12:45 PM »

Dear Administrator of EUserv:
My reinstalling the system lasts many days, but until now it has not been completed yet. And I can't see the Default-Password for SSH or Webpanel (admin/root/Administrator) in the control panel. My VS2-free server's reinstallation process seems stuck and can't be completed

started reinstall operation, waiting for 24h+, the panel still says 'A reinstallation is still in progress'

and from the control panel, the server could not be restarted nor hard shutdown,
seems something wrong and stuck

need your kind support to get it fixed

Please help me, thank you very much!

MY Customer ID: 113226801
and Contract: 394427
« Last Edit: January 06, 2022, 12:18:08 PM by iamvinh123 »
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iamvinh123

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Re: Reinstallation stuck
« Reply #1 on: January 07, 2022, 10:08:57 AM »

I need the password
Thanks!
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