Techsupport tickets Nobody reply?

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Techsupport tickets Nobody reply?  (Read 23665 times)

0 Members and 1 Guest are viewing this topic.

piaoxue

  • Newbie
  • *
  • Offline Offline
  • Posts: 3
Techsupport tickets Nobody reply?
« on: June 07, 2020, 05:41:15 AM »

I had  a techsupport ticket #2020060410004154.
I have purchased for many days,But I haven’t been able to use it normally, even  never booted,
If a Techsupport ticket  no replay in hours,that is the most disturbing thing. if the business were really placed on this server, I think my whole world had collapsed
Logged


Forum-Support2

  • Administrator
  • Sr. Member
  • *****
  • Offline Offline
  • Posts: 272
Re: Techsupport tickets Nobody reply?
« Reply #1 on: June 08, 2020, 05:45:01 PM »

Hello,

this ticket was already answered. Please check in addition if you have an active SLA that provides technical support at weekend. If not, please expect the answer of any ticket at the next working day.
Logged

piaoxue

  • Newbie
  • *
  • Offline Offline
  • Posts: 3
Re: Techsupport tickets Nobody reply?
« Reply #2 on: June 09, 2020, 07:13:20 AM »

Hello,

this ticket was already answered. Please check in addition if you have an active SLA that provides technical support at weekend. If not, please expect the answer of any ticket at the next working day.
yes,it was already answered, you said "We will resolve that issue on next working day."
I still don't know how long i will wait for that. :'( :'( :'( :'(
Logged

piaoxue

  • Newbie
  • *
  • Offline Offline
  • Posts: 3
Re: Techsupport tickets Nobody reply?
« Reply #3 on: June 09, 2020, 05:19:01 PM »

resolved
Logged
Pages: [1]   Go Up
 

Page created in 0.069 seconds with 23 queries.