Billing issues

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Author Topic: Billing issues  (Read 5088 times)

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zhenglh

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Billing issues
« on: March 21, 2024, 09:44:24 AM »

Your contract 386239 has been in the so-called "Shutdown" status since 2022-11-28 and will be automatically terminated after 2024-03-31.
If you want to continue using the service, you need to extend it.


Please help me check that my account does not use the paid service, but there is a deduction of 50.42 euros for me to pay, which prevents me from using the machine.

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Forum-Support2

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Re: Billing issues
« Reply #1 on: March 27, 2024, 09:18:13 AM »

Hello,

you must pay all open invoices first.
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zhenglh

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Re: Billing issues
« Reply #2 on: March 30, 2024, 10:45:06 AM »

Why should I pay if I don't use a paid service?
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anatolewilson

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Re: Billing issues
« Reply #3 on: June 07, 2024, 04:19:45 AM »

It will still auto-renew.
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