VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address

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Author Topic: VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address  (Read 12490 times)

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lijiaming

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VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address
« on: December 17, 2021, 12:51:38 PM »
Hi,

I want to remove my main IPv4 address and create the first IPv6 address. However, the IPv6 address seems not free to use (cost 0.87Euro per month) and the IPv4 address I brought cannot be removed. How can I solve the problem?

Costumer ID: 13187412
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lijiaming

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Re: VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address
« Reply #1 on: December 18, 2021, 04:31:10 AM »
So I want to remove my IPv4 address and add one free IPv6 address for my vps
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Forum-Support2

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Re: VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address
« Reply #2 on: December 19, 2021, 01:30:11 PM »
Hello,

that looks like a bug. the first IPv6 address for VS2free has no monthly charges. If you have removed it from your contract and you want to reassign it, it becomes charged only one time. This is aonly for first IPv6 address, not for additional.

I have created a bug report to our dev team for checking this bug.
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jackyjoy123

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Re: VS-2 Free - Remove IPv4 address and not free for adding new IPv6 address
« Reply #3 on: December 29, 2021, 02:01:39 PM »
Quote from: Forum-Support2 on December 19, 2021, 01:30:11 PM
Hello,

that looks like a bug. the first IPv6 address for VS2free has no monthly charges. If you have removed it from your contract and you want to reassign it, it becomes charged only one time. This is aonly for first IPv6 address, not for additional.

I have created a bug report to our dev team for checking this bug.

thanks for the awesome information.
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