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[ZhangJie]

Dear Administrator ,
  Hello! I can't finish the reinstallation of both my virtual private servers, the whole reinstallation has taken more than 24 hours, I tried to restart it twice, but that didn't help (for both virtual private servers), the admin page still shows that the reinstallation status is not finished. So could you please help me to solve this problem?
                                                                                                                                         A regular user

PS: The following screenshots shows the information of the two virtual private servers . Because the  maximum attachment size allowed is 192 KB ,  the two screenshots are too large , so I would show them by URLs :
https://imgur.com/qvXEd65
https://imgur.com/yqYwqA6

[Forum-Support2]

Hello,

please provide IPv6 addresses of the servers that do not work as expected.

Thank you.

[ZhangJie]

317315   CBCI closed Betatest
Servername: srv13234.blue.kundencontroller.de
IPv6: 2a02:0180:0006:0001:0000:0000:0000:2166      


 
302808   vServer VS2-free v2.1
Servername: srv9516.blue.kundencontroller.de
IPv6: 2a02:0180:0006:0001:0000:0000:0000:1425

PS : I'm sorry for the inconvenience, but just now I didn't realize that my post was locked, so I mistakenly clicked on "Report to moderator" and entered something.